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Capturing attention and delighting users

Consumers interact with hundreds of brands every day. These experiences shape their expectations and digital disruptors constantly raise the bar for everyone. Brands must keep an eye on these digital leaders and disruptors — Amazon, Sephora, Glossier — to identify trends that are resonating. Experiences that reduce friction Attention spans are short, meaning your brand, […]
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5 ways loyalty programs help to build a brand-loving community

Loyalty programs: we all know and use them in our daily life for regular purchases. They usually know us pretty well and for a good reason: they are built to understand our needs and wants and offer us the best experience possible in our customer journey with a brand. That’s why they are particularly accurate […]
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How to design kick-ass pages and products by simply asking some questions

Every company wants to design digital solutions with a rich UX. To do this, they need a thorough understanding of how people interact with technology and experience these solutions. As humans we are hardwired to spot certain patterns and responses in our surroundings. We use these responses and patterns when we are solving problems in our day-to-day life.   Digital solutions […]
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Designing an experience for your entire ecosystem

Earlier this year, Emakina launched a DXD team to enhance our user-centric approach. Service design is a big part of the team’s offering. They create digital solutions that bring happiness to your user, and they also help your organisation to carry out this change. As today is Service Design Day, we grab the opportunity to […]
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Will Covid-19 durably transform the way we work?

At the end of 2019, Virtual Reality (VR) and Augmented Reality (AR) were still fairly niche technologies. Even in video games, immersive worlds were not succeeding in enticing the general public, despite the release of major titles dedicated to these platforms, such as Half-Life: Alyx and the hugely popular Pokemon Go. But since the explosion of the Covid-19 pandemic in early 2020, which could impact us for quite a while, things have been evolving. We can now expect an increase in the practical applications of AR and VR in our daily lives, on both personal and professional levels. This is exciting news — which we desperately need in these troubled times.
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Accessibility for websites and apps (part 2): practical tips to get started

In part 1 of this article, we have explained what ‘accessibility for the web’ means and why it is important. In part 2, we list five hands-on tips to get started to make your own web content more accessible. Ready? Here we go! Provide sufficient contrast between elements In the design phase, your process of […]
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Esports, the new sponsorship El Dorado?

In November 2019, Paris played host to the World Championship Final of the popular online game, League of Legends. The event was broadcast in 16 languages on around 20 platforms and attracted no less than 44 million spectators. Among young people, the popularity of these esport tournaments easily rivals that of the Olympic Games – […]
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NFTs from an Artist’s Perspective: the end of art as we know it?

Steve Munro shares his experience with NFTs.
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Clubhouse: must-have social media app or all hype?

Clubhouse is the invitation-only platform that everyone’s been talking about for over a year. But what is it exactly? Is all the fuss really justified or will it end up in the hype graveyard? Let’s take a deeper look.
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Priya Sonn’s Digital Proust Questionnaire

Emakina recently welcomed yet another top talent to the team, Priya Sonn, as Director Global Strategic Alliances. Forbes named her a ‘Woman to watch in Business’. But who is she, besides an internationally recognized young leader in partner marketing, with an agile assertive nature? Let’s sneak a peek inside her head with Emakina’s Digital Proust Questionnaire, our version for the digital age of the famous parlor questions game, popularized by French author Marcel Proust.

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Accessibility for websites and apps (part 1): what & why?

One billion out of the world’s population are faced with disabilities: visual impairment, physical disabilities, hearing impairment, photosensitive seizures, cognitive disabilities, color blindness,… These disabilities may prevent them from accessing digital content – your digital content. Of course there are solutions in the shape of assistive technologies such as speech recognition, braille terminals, and assistive […]
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How to do bias-free UX research for your business

Regardless of your occupation, you spend approximately 9.3 hours per week gathering information. Hours add up with all the searches you do outside of work, such as finding that recipe you want to make, daily news and new workouts to try. You’ll even go so far as to search for those topics amongst different sources – just […]
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Google I/O: a step towards better privacy?

Last week, announcements at the annual Google I/O conference caused quite a stir in the digital sphere. Among the new apps, features and other updates, there was one key piece of information that echoed an announcement from two years ago. The way we deal with user data will completely change in the coming months: third […]
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GDPR, data privacy, cyber security & sustainability: have we reached digital maturity?

Digital is no longer just a company asset or a way we communicate. For several years now, it has been one of the most important subjects that impacts everyone. Users can be exposed to all kinds of abuse, making this is a high priority. Data privacy, GDPR and cyber security are at the heart of the digital debate.
In addition to major concerns over data privacy, there are also other issues like sustainability at play.
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What is an order management system and why do I need one?

When we talk of e-commerce (or e-business), most people immediately think of web shops. They are the visible, consumer-facing part of the business, and everybody, whether they work in e-business or not, knows what a web shop is and what it does. For the systems behind the scenes, it’s a different story. Not everybody understands the role […]
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